Privacy Policy of Michael O’Leary Estate Agent
1. Introduction
Michael O’Leary Estate Agent is committed to protecting and respecting your privacy. This Privacy Policy sets out the basis on which we collect, use, disclose, and protect any personal data we collect from you, or that you provide to us, in compliance with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.
2. Data Controller
The data controller responsible for your personal data is:
Michael O’Leary Estate Agent
Main Street
Lismore P51 K192
C.o. Waterford
Michael O`Leary
Phone: 0872494143
Email: MichaelOLeary10@gmail.com
3. Information We Collect
We may collect and process the following personal data about you:
- Personal Identification Information: Name, address, email address, phone number, date of birth, etc.
- Property Information: Details of properties bought, sold, or leased, including ownership and transaction history.
- Financial Information: Bank details, credit history, and financial status for mortgage applications, rent payments, etc.
- Communication Data: Records of your correspondence with us.
- Usage Data: Information about how you use our website, products, and services.
4. How We Use Your Information
We use your personal data for the following purposes:
- To provide our estate agency services, including property sales, rentals, and lettings.
- To manage and maintain our relationship with you.
- To process payments, and provide updates on transactions and service-related communications.
- To comply with legal obligations, such as anti-money laundering requirements.
- To improve our services and for internal record-keeping.
5. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
- Consent: Where you have given explicit consent for processing your data.
- Contractual Necessity: Where processing is necessary for the performance of a contract.
- Legal Obligation: Where processing is required to comply with a legal obligation.
- Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided that such interests are not overridden by your rights and interests.
6. Sharing of Your Information
We may share your personal data with the following entities:
- Third-party service providers, such as solicitors, surveyors, and contractors.
- Financial institutions for payment processing.
- Regulatory and law enforcement authorities where required by law.
- Other parties involved in property transactions, such as buyers, sellers, or landlords.
We ensure that any third parties with whom we share your personal data are subject to appropriate data protection and confidentiality obligations.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or internal policy requirements.
8. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include encryption, access controls, and secure storage.
9. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- The right to access your personal data and request a copy.
- The right to rectification of inaccurate or incomplete data.
- The right to erasure of your personal data (right to be forgotten).
- The right to restrict the processing of your data.
- The right to data portability.
- The right to object to processing.
- The right to withdraw consent at any time, where consent is the legal basis for processing.
- The right to lodge a complaint with the Data Protection Commissioner (DPC).
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
[Insert Contact Information: Email Address, Phone Number]
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you by email.
Data Protection Principles
Michael O’Leary Estate Agent is committed to adhering to the following data protection principles as mandated by the GDPR and the Irish Data Protection Act 2018:
- Lawfulness, Fairness, and Transparency: Personal data shall be processed lawfully, fairly, and in a transparent manner in relation to the data subject.
- Purpose Limitation: Personal data shall be collected for specified, explicit, and legitimate purposes and not further processed in a manner that is incompatible with those purposes.
- Data Minimization: Personal data shall be adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed.
- Accuracy: Personal data shall be accurate and, where necessary, kept up to date. Every reasonable step must be taken to ensure that personal data that is inaccurate, having regard to the purposes for which it is processed, is erased or rectified without delay.
- Storage Limitation: Personal data shall be kept in a form that permits identification of data subjects for no longer than is necessary for the purposes for which the personal data is processed.
- Integrity and Confidentiality (Security): Personal data shall be processed in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures.
- Accountability: The data controller shall be responsible for, and be able to demonstrate compliance with, these principles.
This document outlines the Privacy Policy and Data Protection Principles that Michael O’Leary Estate Agent adheres to in order to ensure compliance with GDPR and the Irish Data Protection Act 2018. If you have any specific requirements or changes, let me know!